Frequently Asked Questions
There are a lot of common myths surrounding debt recovery. Unfortunately, believing these myths can end up costing businesses a lot of money. As the leading debt collection agency in Brisbane, we can help with some of these misconceptions. The following FAQs will help you ascertain whether Optimum Recoveries can help your cash flow.
Aren’t your debt collection services just for big companies?
Thousands of small business owners use a professional debt collector to recover debts ranging from a few hundred dollars through to tens of thousands of dollars. No matter what size your business is, Optimum Recoveries can significantly increase your chance of being paid, letting you concentrate on running your business. And we only charge commissions when the outstanding debts are recovered.
Will I risk losing my best customers and damaging my brand?
Our approach to debt collection is firm and positive. We’re proud to set the industry standard for being respectful and ethical, and we never resort to threatening or aggressive tactics. Our specialised skills are highly successful and we always stay focused on maintaining your client relationships and protecting your brand. If one of your customers continues to be disrespectful regarding late payment, however, then it’s time to question whether they really are your best client.
Isn’t debt collection only for when the debt is really old?
Actually, the opposite is true. The earlier you refer a past due account, the more chance we have to recover it. Accounts referred for action at 45 days past the due date are significantly more likely to be collected than waiting until 90 days. The likelihood of recover at 120 days + is dramatically reduced.
Won’t going straight to a lawyer get me a quicker result?
Optimum Recoveries has an excellent track record of successful and fast debt collection. Our highly skilled negotiators are trained to recoup your money quickly, without the need for costly and time-consuming legal proceedings. Should the matter need to be escalated, our in-house legal representatives are ready to help.
